Italian regulator fined Poste Italiane €4 million over aggressive app-permission practice
Company: Poste Italiane S.p.A.
Summary
In May 2025, AGCM found that Poste Italiane blocked or threatened to block use of its BancoPosta and PostePay Android apps when users withheld permission to access certain smartphone data. The authority classified the conduct as an aggressive unfair commercial practice under Italy's Consumer Code and imposed a €4 million fine. Primary decision: https://www.agcm.it/dotcmsCustom/tc/2030/6/getDominoAttach?urlStr=81.126.91.44%3A8080%2FC12560D000291394%2F0%2F81A8D1FD607C4C0DC1258CA4002AFD03%2F%24File%2Fp31566.pdf