Company report
Discover Financial Services
Finance & Insurance · Riverwoods, United States
Discover Financial Services currently has a Rotten Score of 23/100 and is classified as Mildly Rotten. The score is based on 4 approved evidence records.
What has Discover Financial Services done?
Documented incidents behind the score, most recent first.
- Discover paid $35 million after violating prior CFPB order and committing additional student-loan servicing violationsJuly 22, 2015–December 22, 2020 · Deceptive Practices · high severity
- Discover ordered to pay at least $35 million over unlawful student-loan servicing practicesJuly 22, 2015–December 22, 2020 · Deceptive Practices · high severity
- Discover Bank paid $18.5 million over illegal private student-loan servicing practices2010–July 22, 2015 · Deceptive Practices · medium severity
- Discover ordered to refund $200 million for deceptive credit-card add-on marketingDecember 1, 2007–August 31, 2011 · Deceptive Practices · high severity
At a glance
- Industry
- Finance & Insurance
- Company size
- Unknown
- Headquarters
- Riverwoods, Illinois, United States
- Website
- www.discover.com/
Digital banking and payment services company.
Assess documented harm
How serious is each kind of harm at this company? 1 = low · 5 = severe. 1 of 8 categories have verified evidence.
| Category | Evidence | Your rating · 1 low → 5 severe |
|---|---|---|
Deceptive Practices 4 verified records | 4 | |
Corporate Misconduct No evidence yet | — | |
Human Rights & Exploitation No evidence yet | — | |
Fraud & Corruption No evidence yet | — | |
Environmental Harm No evidence yet | — | |
Sustainability Deception No evidence yet | — | |
Workplace Misconduct No evidence yet | — | |
Financial Misconduct No evidence yet | — |
Ratings affect the Rotten Score, lightly. The average rating moves a category's contribution by up to 10%. Verified evidence drives the score, so categories with no evidence add nothing yet. How the score works