Rotten Company

Eurobank Limited

Approved Evidence

Added to Rotten Company: 9/1/2026
Conduct/Event period: August 8, 2022–September 24, 2025
Ongoing: No
Resolution status: Resolved
Resolution date: September 24, 2025
misconduct

Cyprus consumer authority fined Eurobank €600,000 for unfair mortgage terms

Summary

Cyprus's Consumer Protection Service found unfair or non-transparent terms in Eurobank Limited mortgage contracts concerning repayment, collateral, insurance, base interest rates, charges, default, set-off and lien rights. The authority identified 7,456 contracts containing the terms since 8 August 2022. In administrative decision 2025-16, announced on 24 September 2025, it imposed a €600,000 fine, ordered cessation within 60 days and provided for a €1,000 daily fine for continued infringement. Eurobank is the renamed former Hellenic Bank; the authority recorded cooperation, proposed amendments and no evidence of fraudulent intent as mitigating factors. Source: https://consumer.gov.cy/gr/%CE%B5%CE%BD%CE%B7%CE%BC%CE%AD%CF%81%CF%89%CF%83%CE%B7/%CE%B1%CE%BD%CE%B1%CE%BA%CE%BF%CE%B9%CE%BD%CF%8E%CF%83%CE%B5%CE%B9%CF%82/%CE%B5%CE%BD%CF%84%CE%BF%CF%80%CE%B9%CF%83%CE%BC%CF%8C%CF%82-%CE%BA%CE%B1%CF%84%CE%B1%CF%87%CF%81%CE%B7%CF%83%CF%84%CE%B9%CE%BA%CF%8E%CE%BD-%CF%81%CE%B7%CF%84%CF%81%CF%8E%CE%BD-%CF%83%CE%B5-%CF%83%CF%85%CE%BC%CE%B2%CE%AC%CF%83%CE%B5%CE%B9%CF%82-%CF%83%CF%84%CE%B5%CE%B3%CE%B1%CF%83%CF%84%CE%B9%CE%BA%CF%8E%CE%BD-%CE%B4%CE%B1%CE%BD%CE%B5%CE%AF%CF%89%CE%BD

Evidence Weight
99.67
Severity: high
Recency Weight: 99.67140161117136
File Weight: 1