Company report
Experian plc
Professional Services · London, United Kingdom
Experian plc currently has a Rotten Score of 36/100 and is classified as Rotten Enough to Notice. The score is based on 6 approved evidence records.
What has Experian plc done?
Documented incidents behind the score, most recent first.
- CFPB accuses Experian of systemic failures investigating consumer credit-report errorsJanuary 7, 2025–ongoing · Corporate Misconduct · high severity
- Experian Consumer Services paid $650,000 over millions of commercial emails sent without required opt-out mechanisms2020–August 21, 2023 · Deceptive Practices · high severity
- Experian fined $3 million for deceiving consumers about credit scores sold to them2012–2014 · Deceptive Practices · high severity
- Experian subsidiary paid another $300,000 after FTC alleged it violated its previous free-credit-report settlementAugust 16, 2005–February 21, 2007 · Deceptive Practices · high severity
- Experian subsidiary paid $950,000 over deceptive "free credit report" marketing2000–August 16, 2005 · Deceptive Practices · high severity
At a glance
- Industry
- Professional Services
- Company size
- Unknown
- Headquarters
- London, England, United Kingdom
- Website
- www.experianplc.com/
Major UK company operating in the professional services sector.
Assess documented harm
How serious is each kind of harm at this company? 1 = low · 5 = severe. 2 of 8 categories have verified evidence.
| Category | Evidence | Your rating · 1 low → 5 severe |
|---|---|---|
Corporate Misconduct 2 verified records | 2 | |
Deceptive Practices 4 verified records | 4 | |
Human Rights & Exploitation No evidence yet | — | |
Fraud & Corruption No evidence yet | — | |
Environmental Harm No evidence yet | — | |
Sustainability Deception No evidence yet | — | |
Workplace Misconduct No evidence yet | — | |
Financial Misconduct No evidence yet | — |
Ratings affect the Rotten Score, lightly. The average rating moves a category's contribution by up to 10%. Verified evidence drives the score, so categories with no evidence add nothing yet. How the score works