PayPal Holdings, Inc.
Approved Evidence
Added to Rotten Company: 8/26/2026
Conduct/Event period: 2011–May 19, 2015
Ongoing: No
Resolution status: Resolved
Resolution date: May 19, 2015
PayPal ordered to pay $25 million over unwanted PayPal Credit accounts and billing practices
Summary
CFPB alleged PayPal deceptively advertised promotional benefits, enrolled consumers in PayPal Credit without permission, caused consumers to use PayPal Credit instead of preferred payment methods and mishandled billing disputes. The proposed order required $15 million in consumer redress and a $10 million penalty. Source: https://www.consumerfinance.gov/archive/newsroom/cfpb-takes-action-against-paypal-for-illegally-signing-up-consumers-for-unwanted-online-credit/
Evidence Weight
100.00
Severity: high
Recency Weight: 99.99630737646817
File Weight: 1