Rotten Company

Restaurant Brands International Inc.

Approved Evidence

Added to Rotten Company: 9/1/2026
Conduct/Event period: May 2019–August 2020
Ongoing: No
Resolution status: Resolved
Resolution date: June 1, 2022
misconduct

Privacy commissioners found RBI subsidiary Tim Hortons tracked app users without valid consent

Summary

A joint Canadian privacy investigation found that Restaurant Brands International subsidiary Tim Hortons collected granular location data through its app from May 2019 until August 2020, including while the app was closed, without valid consent and for a purpose the commissioners found inappropriate. The report found contraventions of federal and provincial privacy laws. Tim Hortons disabled the tracking and accepted the recommendations, and the matter was classified well-founded and conditionally resolved on June 1, 2022. Primary source: https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/

Evidence Weight
99.19
Severity: medium
Recency Weight: 99.19107359433346
File Weight: 1