Rotten Company

Sirius XM Holdings Inc.

Approved Evidence

Added to Rotten Company: 8/20/2026
Conduct/Event period: July 28, 2008–December 4, 2014
Ongoing: No
Resolution status: Resolved
Resolution date: December 4, 2014
misconduct

Sirius XM Paid $3.8 Million in Multistate Settlement Over Billing and Cancellation Practices

Summary

In December 2014, Sirius XM Radio agreed to pay $3.8 million to 45 states and the District of Columbia and provide restitution to eligible consumers to resolve consumer-protection claims involving its advertising, billing and cancellation practices. State attorneys general said their investigation focused on complaints that customers had difficulty cancelling contracts, cancellation requests were not honored, services renewed automatically without adequate notice or consent, unauthorized fees were charged, introductory rates were followed by unexpected higher prices and refunds were delayed. The settlement required Sirius XM to change its disclosures, automatic-renewal practices and cancellation procedures. Source: Ohio Attorney General https://www.ohioattorneygeneral.gov/Media/News-Releases/December-2014/Attorney-General-DeWine-Announces-%243-8-Million-Mul

Evidence Weight
100.00
Severity: high
Recency Weight: 99.99930274253235
File Weight: 1