TELUS Corporation
Approved Evidence
Added to Rotten Company: 9/1/2026
Conduct/Event period: January 1, 2011–August 31, 2013
Ongoing: No
Resolution status: Resolved
Resolution date: December 30, 2015
TELUS agreed to provide up to $7.34 million in rebates over premium-text charges
Summary
On December 30, 2015, TELUS reached a consent agreement with the Competition Bureau to provide up to $7.34 million in rebates relating to premium-text-messaging charges. The Bureau had alleged that consumers were misled by representations in digital advertisements and were charged for services they did not intend to purchase. The consent agreement resolved the matter without a trial judgment or admission being inferred beyond its terms. Primary source: https://competition-bureau.canada.ca/en/how-we-foster-competition/education-and-outreach/news-releases/telus-customers-receive-734-million-rebates-part-competition-bureau-agreement
Evidence Weight
98.30
Severity: high
Recency Weight: 98.29891522746068
File Weight: 1