Block ordered to pay up to $175 million over Cash App fraud and dispute failures
Company: Block, Inc.
Summary
The CFPB found Block failed to take timely and effective measures against fraud on Cash App, provided ineffective customer service and mishandled unauthorized-transaction disputes. The 2025 order required up to $120 million in consumer redress and a $55 million penalty. Source: https://files.consumerfinance.gov/f/documents/cfpb_block-inc-stipulation_2025-01.pdf