Rotten Company

Capital One ordered to refund $140 million over deceptive credit-card add-on marketing

Company: Capital One Financial Corporation

Summary

CFPB found deceptive marketing tactics by Capital One vendors that pressured or misled consumers into buying credit-card add-on products such as payment protection and credit monitoring. Capital One was ordered to refund about $140 million to roughly two million consumers and pay a $25 million CFPB penalty; the OCC separately assessed a $35 million penalty. Source: https://www.consumerfinance.gov/archive/newsroom/cfpb-capital-one-probe/