Company report
Capital One Financial Corporation
Finance & Insurance · McLean, United States
Capital One Financial Corporation currently has a Rotten Score of 36/100 and is classified as Rotten Enough to Notice. The score is based on 6 approved evidence records.
What has Capital One Financial Corporation done?
Documented incidents behind the score, most recent first.
- Capital One ordered to refund $140 million over deceptive credit-card add-on marketingAugust 1, 2010–July 18, 2012 · Deceptive Practices · high severity
- Capital One ordered to refund $140 million and pay $25 million penalty over deceptive credit-card add-on marketing2010–July 18, 2012 · Deceptive Practices · high severity
- Capital One agreed to pay about $12 million over violations of servicemembers' legal protectionsJuly 15, 2006–November 21, 2011 · Corporate Misconduct · high severity
- Capital One paid about $12 million over servicemember foreclosure and repossession violations2006–July 26, 2012 · Corporate Misconduct · high severity
- Capital One refunded $2.35 million after filing about 15,500 erroneous bankruptcy claims2004–October 2008 · Corporate Misconduct · high severity
At a glance
- Industry
- Finance & Insurance
- Company size
- Unknown
- Headquarters
- McLean, Virginia, United States
- Website
- www.capitalone.com/
Banking and financial services company focused on credit cards, consumer banking and commercial banking.
Assess documented harm
How serious is each kind of harm at this company? 1 = low · 5 = severe. 2 of 8 categories have verified evidence.
| Category | Evidence | Your rating · 1 low → 5 severe |
|---|---|---|
Corporate Misconduct 4 verified records | 4 | |
Deceptive Practices 2 verified records | 2 | |
Human Rights & Exploitation No evidence yet | — | |
Fraud & Corruption No evidence yet | — | |
Environmental Harm No evidence yet | — | |
Sustainability Deception No evidence yet | — | |
Workplace Misconduct No evidence yet | — | |
Financial Misconduct No evidence yet | — |
Ratings affect the Rotten Score, lightly. The average rating moves a category's contribution by up to 10%. Verified evidence drives the score, so categories with no evidence add nothing yet. How the score works