Capital One refunded $2.35 million after filing about 15,500 erroneous bankruptcy claims

Summary

A court-supervised audit arising from a U.S. Trustee Program settlement found that Capital One Bank filed approximately 15,500 erroneous bankruptcy claims with a face value of about $24.7 million for debts that had previously been discharged in bankruptcy. The auditor determined that Capital One received approximately $2.35 million on roughly 5,100 of those erroneous claims. Capital One refunded those distributions to consumers or bankruptcy estates and reimbursed related fees and expenses. The settlement also required auditing and correction of the process that caused the erroneous claims. Primary source: https://www.justice.gov/archives/ust/press-releases/capital-one-bank-usa-na-will-refund-more-2-million-monies-improperly-collected-consumers