Rotten Company
Score breakdown

American Express Company Rotten Score Breakdown

Corporate Misconduct

0.0pts

Community concern only

Community ratings exist, but no approved evidence has been submitted. Community ratings do not affect the Rotten Score.

Avg Rating: 3.00Ratings: 1Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts

Human Rights & Exploitation

0.0pts

Community concern only

Community ratings exist, but no approved evidence has been submitted. Community ratings do not affect the Rotten Score.

Avg Rating: 5.00Ratings: 1Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts

Fraud & Corruption

0.0pts

No documented evidence

Avg Rating: —Ratings: 0Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts

Deceptive Practices

30.0pts

Toxic workplace vibes

Avg Rating: 5.00Ratings: 1Severity Score: 6.00Evidence Count: 1Contribution: 30.0 pts
Misconduct: low 0 · medium 0 · high 1
Remediation: low 0 · medium 0 · high 0ⓘ cap: 25%
American Express Agreed to Pay $108.7 Million Over Deceptive Marketing and Dummy Account Information
In January 2025, American Express Company agreed to pay a $108.7 million civil penalty to resolve U.S. Department of Justice allegations involving deceptive sales practices and false account information. DOJ alleged that American Express deceptively marketed credit-card and wire-transfer products to small-business customers and entered false or “dummy” Employer Identification Numbers into credit-card accounts. The government said the practices violated the Financial Institutions Reform, Recovery and Enforcement Act. The civil settlement was part of a broader resolution involving related criminal conduct and required substantial financial penalties. Source: U.S. Department of Justice https://www.justice.gov/archives/opa/pr/american-express-agrees-pay-1087m-settle-allegations-deceptive-marketing-and-dummy-account

Environmental Harm

0.0pts

No documented evidence

Avg Rating: —Ratings: 0Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts

Sustainability Deception

0.0pts

No documented evidence

Avg Rating: —Ratings: 0Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts

Workplace Misconduct

30.0pts

Customer trust? Never heard of it

Avg Rating: 5.00Ratings: 1Severity Score: 6.00Evidence Count: 1Contribution: 30.0 pts
Misconduct: low 0 · medium 0 · high 1
Remediation: low 0 · medium 0 · high 0ⓘ cap: 25%
American Express Paid Civil Penalty Over Discriminatory Job Advertisements
In May 2022, the U.S. Department of Justice reached a settlement with American Express Company over job advertisements that unlawfully restricted positions based on citizenship status. The Justice Department's Immigrant and Employee Rights Section said American Express was among employers that posted discriminatory advertisements on college recruiting platforms. The settlement required American Express to pay a $29,008 civil penalty, train recruiting personnel on the Immigration and Nationality Act's anti-discrimination requirements and change recruiting practices. Source: U.S. Department of Justice https://www.justice.gov/archives/opa/pr/justice-department-secures-settlements-16-employers-posting-job-advertisements-college

Financial Misconduct

0.0pts

No documented evidence

Avg Rating: —Ratings: 0Severity Score: 0.00Evidence Count: 0Contribution: 0.0 pts