Rotten Company

daa

Approved Evidence

Added to Rotten Company: 8/23/2026
Conduct/Event period: March 2025–May 2025
Ongoing: No
Resolution status: Resolved
Resolution date: September 10, 2025
misconduct

daa refunded EUR 350,000 after misleading airport parking flash sales

Summary

Ireland's Competition and Consumer Protection Commission intervened after complaints that daa's March and May 2025 Dublin Airport car-parking flash sales advertised promotional daily rates even though, in some cases, the same parking had been cheaper before or after the promotion. The CCPC noted that Irish consumer law prohibits incorrect or misleading information about price promotions. daa said the overcharges resulted from an error and voluntarily committed to refund the full booking cost to more than 4,000 affected customers, returning about EUR 350,000 in total. The remediation was completed following the CCPC intervention. Source: https://www.ccpc.ie/news-and-media/news/article/2025/09/10/daa-to-refund-over-4-000-dublin-airport-car-park-customers-following-ccpc-intervention

Evidence Weight
99.72
Severity: medium
Recency Weight: 99.72174006637493
File Weight: 1