Telecom Italia S.p.A. Rotten Score Breakdown

On 31 July 2026, Italy's data-protection authority announced a €9.516 million fine against TIM for privacy and telemarketing violations. The authority cited unlawfully obtained consents, inadequate oversight of unauthorized call centres, and obstacles to users exercising data rights. This is a separate later enforcement action from the authority's 2020 TIM case. Primary source: https://www.garanteprivacy.it/home/docweb/-/docweb-display/docweb/10277228

In January 2020, Italy's data-protection authority announced a €27,802,946 fine against TIM S.p.A. for numerous unlawful data-processing practices connected with marketing. The regulator said the violations affected several million people and included unsolicited contacts, invalid consent handling, excessive retention and inadequate security and accountability controls. Primary source: https://www.garanteprivacy.it/home/docweb/-/docweb-display/docweb/9256409

On 28 February 2018, AGCM imposed total fines of €4.8 million on Telecom Italia S.p.A. for an unfair commercial practice involving advertising of fibre-optic connectivity. The authority found that the advertising did not adequately explain material limitations and the different network technologies used to provide the promoted service. Primary source: https://www.agcm.it/media/comunicati-stampa/2018/3/alias-9197